TERMS AND CONDITIONS OF SALE

TERMS AND CONDITIONS OF SALE

COPYRIGHT

Tenuta Carbognano owns the "www.tenutacarbognano.com" site (including any second and third level domains), and the "www.sangiovese-shop.it" site (including any second and third level domains), of all the its content (images, fonts, photographs, format scripts, softwear, figures, documents), and all the other contents of the site. Tenuta carbognano is also the owner of the labels of the wine labels, intended as the name and images of labels; The material contained on the site "www.tenutacarbognano.com" and "www.sangiovese-shop.it" is protected by copyright. Any form of copying, transmission, alteration and redistribution to third parties for commercial purposes is prohibited unless prior written consent has been requested from Tenuta Carbognano; as well as the use of the brands on the site (famous brands known to the public and users) in a manner that is not compliant with the law is prohibited. Such improper use (to take advantage of the renown and celebrity of these brands or in order to harm them) has serious legal consequences.

GENERAL TERMS OF USE

Access to and use of the site are governed by the "General Conditions of Use" in which the user will accept and expressly agree to comply with all the rules contained, governed by Italian law and subject to the jurisdiction of the Court of Rimini. If the user intends not to accept these rules, please do not use this site. Tenuta Carbognano does not guarantee that its website is free from computer viruses or other components that can prove harmful. Tenuta Carbognano assumes no responsibility for the updating and correctness of any published content. Nonetheless, Tenuta Carbognano undertakes to periodically check that the contents of its site are always accurate and correct. Tenuta Carbognano may change, update and supplement these conditions at any time without giving prior notice. The user is required to periodically check this page to check for any conditions update.

TERMS OF SALE

Tenuta Carbognano has created and published the site with the aim of offering a service aimed exclusively at the "final consumer", where the final consumer means a natural person who buys for purposes unrelated to his or her business or professional activity. We therefore invite individuals who are not attributable to the category of final consumer to refrain from establishing commercial relationships with Tenuta Carbognano, through the websites, but to contact the sales manager, Mr. Grossi Marco; Tenuta Carbognano reserves the right not to process orders for those who are not attributable to the category of final consumers. Tenuta Carbognano on this site offers the possibility to purchase goods available in the company, therefore the order that contains an item that has become unavailable in the meantime (even if by mistake), is to be considered void. The purchased item must be paid at the same time as the closing of the purchase transaction via Pay-Pal or by bank transfer by requesting a quote by email.

BANK TRANSFER

Of course, by purchasing through the websites www.tenutacarbognano.com and www.sangiovese-shop.it and wanting to pay by bank transfer, the financial information and personal data will be known only to RIVIERA BANCA, Tenuta Carbognano declines all responsibility in the event that, due to of a configuration of your computer, the photographs, characteristics and colors of the products show slight differences compared to the original ones. To make a purchase on our site you need:

1) be over 18 years old

2) have the requirements to legally enter into binding contracts and be able to enter into them

3) have a valid e-mail address

4) be the holder of a bank account in order to have a bank transfer. Receipt of the order, once the balance has been paid, will determine the conclusion of the contract. Tenuta Carbognano will undertake to supply the customer with the goods under the terms and conditions set out in the "Conditions of Sale", without prejudice to the right not to proceed with the conclusion of the order towards subjects who do not give guarantees of solvency or who do not fall into the category of "final consumer". By sending the order, the customer accepts unconditionally and undertakes to comply with Tenuta Carbognano all the provisions contained in the "conditions of sale". The submission of the order therefore implies the full knowledge and acceptance of the conditions of sale, as well as the additional information contained in the web pages of the site referred to here and / or connected via links. For anything not expressly governed by these conditions of sale, refers to the provisions of Legislative Decree No. 185 of 22/05/99 and the discipline applicable to the Civil Code.

BANK TRANSFER ITALY

Account holder: Tenuta Carbognano di Petz Ornella Via carbognano, 3 47855 Gemmano (RN)

Bank details: IBAN IT82 D089 9567 9300 0200 0083 171

Credit institution: RIVIERA BANCA - Morciano di Romagna (RN)  

SHIPPING METHODS

As soon as the transfer amount is physically credited to our bank account and the items are available, the orders will be processed as soon as possible.
Any local, import and / or customs clearance taxes remain the responsibility of the Customer. 

RETURNS

If for some reason our customer is not satisfied with his order, he has the possibility to return it (of course without having ever used it) within 10 days from the delivery date and receive a refund equal to the price of the returned products. In no case will returned items be accepted which will not be presented in the same conditions in which they were received. Before returning the goods, the customer must make sure: a) that he has contacted customer service at the e-mail address info@tenutacarbognano.com b) that he photographed the object in case of damage and filled in the "return authorization form "With the" return authorization number "that we will send. c) that the fabric or pendant labels are intact. e) that the product is in the same condition in which it was shipped and packed in an orderly manner. f) that the return form with the relative return authorization code is included in the package.g) that you have sent any photos of the damaged object. Please note that the return shipping costs are charged to the customer and that the return package travels at the customer's risk. Tenuta Carbognano is therefore not responsible for any delivery delays, damage and loss. If even one of the above conditions is not respected, Tenuta Carbognano will not be able to accept the return, which will be sent back to the customer at his expense.
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